I have just gotten the 15th call in the last two weeks from someone who had that big scary message on her computer screen telling her that her computer has a bad problem. In very convincing language it says the computer needs attention and the person should call Microsoft at the phone number provided. There are several types of these messages saying they are from real places like Microsoft, the FBI, and now there is one saying they are from Dell.
DO NOT CALL THEM!!! They are not real.
If you are on the phone with them right now, please HANG UP.
If you already let them into your computer, please click the Red X on their little connection box, and then hang up on them.
If you already gave them money please call your bank and ask what can be done.
Neither Microsoft, the FBI, nor Dell will contact you out of the clear blue about your computer, especially through a popup you get from the internet. I don’t care how convincing they are, JUST SAY NO AND HANG UP.
If you are worried there may be a problem with your computer, HANG UP ON THOSE PEOPLE, and call someone you know locally, or take the computer into your local shop. If I am local to you, feel free to call 612-408-9437.
If someone called you on the phone and said they were from Ford and you have a problem with your car, you would not believe them, and you would not give them money. These scams regarding your computer are exactly the same as the phone call about your car. Toss Minnesota Nice out the window and HANG UP ON THEM. Better yet, just don’t call them in the first place.